Your Bulk LPG Propane Gas Switch Questions Answered

Home Bulk Tank LPG

Can I switch to another Bulk Tank LPG supplier?

If you are a domestic user of Bulk Tank LPG (Propane) with a dedicated LPG storage tank (Above Ground or Below Ground) then from 13th April 2009 you are able to switch LPG supplier without the need to exchange or uplift your Bulk LPG Tank. Instead, ownership of the tank will simply transfer to your new LPG supplier making the switching process easier and quicker for both you and your new Bulk LPG Tank supplier.

When can I switch my Bulk Tank LPG supplier?

All Home Bulk Tank LPG Supply Agreements are for 2 years only.

If you are outside of your 2 year Supply Agreement or you are within 28 days of the end of your most recent
Supply Agreement, then you are immediately eligible to switch your supplier.

Importantly, you do not have to give your current supplier 42 days notice, your new supplier will do this for you so, you don’t need to lift a finger!

New Owners: If you are new to the property then you are immediately eligible to select your own Home Bulk Tank LPG Supplier.

If you sell your property, or if you are a tenant and you vacate the property, then the Supply Agreement will immediately terminate.

How much does it cost to switch to another Bulk Tank LPG supplier?

Switching your Bulk Tank LPG supplier is FREE. There are no charges to you what so ever.

Will my gas supply be interrupted?

During the switching process your domestic LPG supply will not be interrupted. Because your tank is not being exchanged you are guaranteed continuity of supply, your existing supplier being obligated to provide you with gas right up until the tank ownership has been transferred to your new supplier.

What is Telemetry?

A ‘Telemetry Unit’ may be fitted to your Home Bulk LPG tank upon switch completion. This will allow you and your LPG provider to see ‘remotely’ how much gas is in the Tank.

What is Automatic ‘Top-up’?

Should you wish to do so, you can also select to be on ‘Top-up’. When your tank reaches the agreed safety stock, normally 25-30%, a delivery will be created for you automatically and your tank ‘Topped-up’, ensuring that you never run out of gas!

Payment Options?

You can choose the delivery and payment option that is just right for you. Budget DD; where you spread the cost of your gas over 12 months; Variable DD where the full amount owed is taken by DD, Credit or Debit Card, Cheque or BACS.

Tank Rental / Standing Charges?

The typical tank rental is between £60pa and £70pa for an ‘Above Ground’ LPG Storage Tank and £90pa to £130pa for a ‘Below Ground’ LPG Storage Tank.

Once you have switched your supplier you will only pay the tank rental to your new supplier as they will now own the LPG tank.

Who will deal with the switch paperwork?

If you decide to switch suppliers then ‘LPG-Save’ and your new LPG supplier will take care of everything (all of the paperwork!), from putting your existing supplier on notice, to organising a payment and delivery plan that’s just right for you!

Home Bulk LPG – Tank Compliance

Home Bulk LPG storage tanks with a capacity of 1200 or 2000 litres must be located at least 3m from buildings, boundaries and other fixed sources of ignition. A fire wall of solid construction may be present along one or even two sides of the tank with a minimum separation distance of 1.5m. Please ensure that the area around your tank is free of all debris and overgrown vegetation and that a line of sight is maintained between the vessel and the tanker to ensure the safe delivery of LPG to your home.

Home Bulk Tank delivery is made by way of a mini bulker with a width of 2.6m (8’6”), requiring a minimum gateway width of 2.75m and a minimum access road width of 3.0m. Vessels must not be sited directly beneath electric power cables and where the voltage is below 1kV the tank must be sited 1.5 metres from a plane drawn vertically downwards from the power cable. For cables operating at a voltage of 1.0kV or greater the distance should be increased to 10 metres.